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Welcome to Boxmate
Home
Pricing
Support
FAQs
Get Started
608-421-0901
support@boxmate.store
Frequently Asked Questions
How does the booking process work?
How does the booking process work?
Select the items/boxes you want to store.
Choose the storage location, move-in date, and move-out date.
Book by paying for the first month of storage.
Can I edit my order before coming in?
Can I edit my order before coming in?
No, you cannot edit your order online.
To make changes, call us at
608-421-0901
or contact support.
What if I can't make it on the pickup date?
What if I can't make it on the pickup date?
Contact support to reschedule your pickup date.
What if I have more items than I initially listed?/ What if I bring fewer items than listed in my booking?
What if I have more items than I initially listed?/ What if I bring fewer items than listed in my booking?
You can bring up to 2 additional medium items and 1 additional large item. If more, please contact support and we can help you right away!
Your final price will be adjusted, and you will be charged the day after your items are picked up.
If you bring fewer items, the monthly price remains the same as your original booking.
When will I be charged for the entire amount?
When will I be charged for the entire amount?
You will be charged for the final amount roughly a week before your items are picked up.
Can I store items for less than the entire summer?
Can I store items for less than the entire summer?
Yes, you can store items for a shorter period.
Look for storage options with pickup and drop-off dates that fit your schedule.
How does the booking process work?
Can I edit my order before coming in?
What if I can't make it on the pickup date?
What if I have more items than I initially listed?/ What if I bring fewer items than listed in my booking?
When will I be charged for the entire amount?
Can I store items for less than the entire summer?
Select a question to view its answer
How does the booking process work?
Select the items/boxes you want to store.
Choose the storage location, move-in date, and move-out date.
Book by paying for the first month of storage.
Can I edit my order before coming in?
No, you cannot edit your order online.
To make changes, call us at
608-421-0901
or contact support.
What if I can't make it on the pickup date?
Contact support to reschedule your pickup date.
What if I have more items than I initially listed?/ What if I bring fewer items than listed in my booking?
You can bring up to 2 additional medium items and 1 additional large item. If more, please contact support and we can help you right away!
Your final price will be adjusted, and you will be charged the day after your items are picked up.
If you bring fewer items, the monthly price remains the same as your original booking.
When will I be charged for the entire amount?
You will be charged for the final amount roughly a week before your items are picked up.
Can I store items for less than the entire summer?
Yes, you can store items for a shorter period.
Look for storage options with pickup and drop-off dates that fit your schedule.